Frequently Asked Questions

Please read our FAQ before sending us a message.

How do I apply for a Sponsorship?

Sponsorship opportunities have now closed. Please check our Instagram @omegahockey for latest news.

Which payment methods are accepted in the Online Shop?

Omega Hockey shop accepts payments by PayPal, Klarna – Pay Later or Slice It, Stripe, ApplePay via Stripe, Visa Debit, Visa Credit, Mastercard.

Do you provide International shipping and how long will UK delivery take?

Our shipping partner is DHL Express. We welcome our customers from around the world. Please find your Zone on the Check out page delivery options provided.

UK Standard Delivery – 3-5 working days – £5.00

UK Express Delivery – 1-2 working days – £8.00

International Express Delivery (it depends in which World Zone you live) – 5-14 working days – prices vary.

How secure is shopping in the Online Shop? Is my data protected?

We partnered with PayPal, Stripe and Klarna payment processing companies to provide safe and secure payment transactions. You will be connected to their websites to make a payment. Omega Hockey website doesn’t have access to your debit or credit card details. We would strongly advise you NOT TO SAVE your cards details in My Account area.

Also we provide check out option as a Guest so you don’t have to Register for your account.

Are Promo Codes and Discounts for all your products?

Unfortunately our Promo Codes or Discounts does not apply to all products. Please check the item description where you can find information if discount is available or not available for the product. Promo Code sent by email will specify on which products you can use it.

Will I receive an invoice/receipt for my order?

An Invoice/receipt should be provided by company you made a payment through – PayPal, Stripe or Klarna via your email.

Send us an email